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What information do I need to provide to customize a neon sign?
You only need to provide:
Text content/LOGO pattern;
Size (or installation space size);
Color preference (such as RGB gradient/monochrome);
Whether special functions such as waterproofing are required.
What is the difference between LED neon signs and traditional glass neon signs?
We use LED flexible neon lights instead of traditional glass neon lights to make neon signs. LED neon signs are safer (no glass/low voltage electricity), energy-efficient (80% less power consumption), have a longer lifespan (more than 50,000 hours), and support dynamic effects (such as gradient/flashing). Traditional neon signs require professional technicians to install and are fragile.
How long does it take from ordering to receiving the goods?
Depending on the type and quantity of ordered signs, we generally need about 3-5 business days to complete the production.
We use the DHL door to door delivery service by default, which need about 5-6 days for the delivery. So the lead time would be about 11 business days.
Can you customize neon signs in any shape? Like animals, logos, or complex patterns?
Yes.We support fully customized shapes, whether it is text, logos, abstract art, or complex graphics. Just provide vector files (AI/CDR/PDF/EPS) or clear design drafts, and our engineers will optimize them into production-ready LED neon sign structures.
Do you have a warranty?
Yes, we have 2 years warranty for neon signs. If there is any problem with the product during this period, we will repair it for free or send you a new one.